Last Updated: September 2026
At MANEAZY, we aim to process and deliver your order as quickly and safely as possible.
1. Order Processing
Orders are normally processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
In case of unexpected delays, we will try to inform the customer accordingly.
2. Delivery Time
Once your order has been dispatched, delivery usually takes approximately:
Major Cities: 2–5 business days
Other Areas: 3–7 business days
Delivery times are estimates and may vary depending on the courier service, location, weather conditions, public holidays and other circumstances.
3. Shipping Charges
Applicable shipping charges will be displayed during checkout before you complete your order.
Shipping charges may vary depending on order value, location and promotional offers.
4. Cash on Delivery
If Cash on Delivery (COD) is available for your location, payment will be collected by the courier at the time of delivery.
Please ensure that someone is available at the provided delivery address to receive the order.
5. Delivery Attempts
The courier may make multiple delivery attempts depending on their delivery procedures.
If an order cannot be delivered because of an incorrect address, unavailable recipient, refused parcel or repeated failed delivery attempts, the parcel may be returned to MANEAZY.
Additional shipping charges may apply if the customer requests re-dispatch.
6. Order Tracking
Once your order has been dispatched, tracking information may be provided through SMS, email or another available communication method.
7. Delayed or Lost Shipments
While we work with courier partners to ensure timely delivery, MANEAZY cannot guarantee an exact delivery date.
If a shipment is delayed or appears to be lost, please contact us so that we can coordinate with the courier service.
8. Incorrect Delivery Information
Customers are responsible for providing a complete and accurate delivery address and contact number.
MANEAZY will not be responsible for delays or failed deliveries caused by incorrect information provided by the customer.
9. Contact
For shipping-related questions, please contact MANEAZY through our Contact Us page.
MANEAZY — COMFORT MADE EASY.